FACTQA / IGAMING TESTING
Clear Scope.
Useful Evidence.
Know what will be checked, how it will be recorded, and what your team will receive. Our own local QA teams execute the agreed cases on real devices and local networks.
Onboarding
Review entry points, registration fields, verification requests, sign-in, sign-out and error messages. Record the failing step and behaviour on retry.
Deliverables: Account preconditions, a step-by-step recording, messages, outcomes and the point of failure.
Payments
Follow agreed deposit and withdrawal methods: amounts, currency, redirects, returns, balances, transaction states and error messages.
Deliverables: Action timestamps, before-and-after states, agreed test references and redacted evidence.
KYC Journeys
Check data entry, image upload, requests for additional documents, result messages and state changes against the supplied rules.
Deliverables: Input conditions, messages, state changes and blockers, with sensitive fields redacted as agreed.
Gameplay & Bonuses
Check game entry, loading and return flows, interaction feedback, balance display, bonus eligibility messages and claim states against agreed rules.
Deliverables: Case outcomes, issue recordings, expected-versus-actual results and agreed retests on updated builds.
In-Market Performance
Observe page, game or video loading, interruptions and reconnect behaviour on agreed local networks. Define start and end points for any timing measurements.
Deliverables: Device and network context, timestamps, recordings, measurement definitions and repeat counts.
Localization
Review language display, truncation, currency, dates, time zones and regional formats. Native-language accuracy reviews depend on agreed staff capabilities.
Deliverables: Screen locations, observed text, screenshots and verified suggestions or items needing review.
Compatibility
Run the same agreed cases across phones, computers, operating systems, browsers and orientations to document layout and interaction differences.
Deliverables: An environment matrix, results for each combination, affected screens and reproduction steps.
Benchmarking
Compare selected products using the same steps and observation criteria, such as flow length, message clarity and loading behaviour.
Deliverables: Actual test conditions, observed differences and evidence. Findings apply to the tested sample and time.
Agree Before Testing
Target market and test location, build, accounts and access, devices and networks, steps and expected results, attempts, delivery timing and retests. Payment and KYC work also needs agreed methods, data, amounts, stop conditions and sensitive-data handling.
Observed performance is distinct from concurrent load testing. Functional QA does not constitute security testing, game-math validation or certification. Additional work is scoped separately.
Discuss Your Test Plan ↗